Now you can redeem your Kad Mesra points for PETROL!!!!

Waa damn syok you see this kind of thing, who would have thought petronas or kad mesra owner to be damn so lucky can redeem petrol and unlike bonuslink you can only redeem a umbrella for few thousand points or a cap.. Anyway the news about this new redemption thing has been around already only I just want to post about it now since I got like 4,206 points in my kad mesra. This is a lot and yes I am proud to say it took me almost 3 years to earn this much (Actually I just found back the card yesterday after it has been missing for 2 months). So here are the 2 simple steps for you to redeem your petrol:

Naa see easy kan? Just put in your card and after it seek some approval from the H.Q you are ready to refill. My car now is full tank waa damn syok while filling up suddenly it slow down when reaching around RM39 I think then it stop at RM42.06.

Wa so syok it auto detect my tank almost full cause I can hear the petrol going to nearer to the top. It must have been some new function only when you use kad mesra. Cause usually I got to press the pump slowly and hope it does not overflow out of the tank when I hear the sound getting nearer.

So I happily place back the pump and waited for the receipt and while waiting thinking like “wa so syok like this I got 4,206 points this one maybe use 42.06 points only.”…

 

How could I be to naive thinking such good think to happen.. so yes to my horror I saw the receipt…..

 

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1000 points is about rm10 if you want to redeem petrol using your mesra points. So the RM42.06 was actually my 4,206 mesra points, there goes all my point. This will be the last time I be using petronas because now I better just swipe my bonuslink as I can claim more things there.

So bye bye petronas it has been good to be your royal customer all this while.. but I want to get more points on bonuslink now. Don’t worry if there are no shell station I still try to refill at your station but maybe I just fill up rm10 or more which is enough to reach the next shell station and swipe my BonusLink card.

 

 

 

Reference:

BonusLink

Kad Mesra

New Kad Mesra Card

Well for Malaysian most of us who owns a car would fill up at a petrol station. One of few patrol station is Petronas Station, they have this thing like BonusLink. Where you can accumulate point by filling up your car patrol, buy some merchandise from the station store or maybe even service at their station. I have been using this kad for some time now and yes I have few thousand point not being claim yet.

Anyway back to the main topic, apparently they changed to a new system or well something like that and every user of Kad Mesra have to change the card they been using for years. Check out the blog:

“For those of you who wants to transfer their points, please tick and agree at the designated area in the application form of the new PETRONAS Mesra card. You have up to 31st May to do this, by which after that, any requests to transfer points will not be entertained. Please be aware that only points collected at PETRONAS stations will be transferred. You will see your points transfer after 90 days of form submission. ” Read more..

So yeah every who fill up the form in any Petronas Station will get a new card right away. Where you old card point will be transferred to the new one if you picked that option in the form you fill up. Here is my card:

 

I have remove some information from the card and well including my card number. Anyway I have been using this card like for 2 weeks if I am not mistaken. So I should be getting my new online account soon but so far no mail from mymesra yet.

But wait you can check you card status online now which I find it very convenient!!

So yes with this I am sure they have updated or even said something about my application so I just had to fill up my 17 digit card mesra number & Identification Card number too. So my status is…

“Your registration is still in process. Please call our Mesra Hotline at 1 300 22 8888 if you are not registered after 4 weeks of form submission date.”

I thought they were faking it and anyone who press the button would get the same message. So I tried changing few numbers in my I.C and Kad mesra number.

“Invalid Card No or I/C No”

So yes they seem to have my details in their database but what is taking the process so slow? I would love to call the Hotline now but not with my Mobile. The bill is going to be sky high later with my previous experience of calling them. Will contact them tomorrow to ask the status on my application and yes of cause I will blog about it. Will try to record it if possible.

You guys can read few of my previous post about issue I had with Kad mesra by clicking here.

The Reply

Well I receive this email yesterday, didn't post it because I forgotten about it. Anyway back to the main issue, I have send an email previously to Kad Mesra regarding their service. So I just had to blog about it because after almost a month waiting for the reply I get this:

Dear valued member,

Good day to you.

Thank you for writing to Kad Mesra.

Please accept our sincere apologies for the delay in attending your e-mail.


Further to your recent enquiry, we would appreciate if you could furnish us with these following particulars, as we need to update your account and as a confirmation that the account belongs to you before we could proceed with your request.

Name
New IC
Address
Contact no. (Hp/Hse/Off)
Membership ID no.

Should you need further assistance, please do not hesitate to give us a call at 03 8023 2626 or email us at Kadmesra_memberservices@realrewards.com.my.

Regards,

Violet John
Member Services
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My reply? well of cause I got to give back a reasonable one.. hehe

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To whom it may concern;

I have already called up to report my lost card and forgotten password. Where you can check all those using your computer from just my email. Which I am sure it has a Graphic User Interface and user friendly for you operator to check on my personal details just like any other database software. That only takes less than 10 minutes the most to find out how to do it, or just call the person who installed it.

I do not understand why are you seeking my personal details now when I have already called up and inform the operator who was on duty. Please kindly refer to your database or if it is so hard just ask someone who you might think is able to search for my details now.

As I find the reply very displeasing now, not to mention it took almost a month just for this simple question of yours.

Regards
Adriel DK
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Will I get another reply? don't know

Kad Mesra

Well I had a bad experience with RHB, now I am having a hard time with Kad Mesra because the lack of option on contacting them. I do not understand why do I have to call them just to reset my password or report my lost Kad Mesra. So i brows around seeking for an email which I could send and inform them regarding this matter seeking a alternatives way then calling 603-8023 2626. Here is the email I send;

From: Adriel D.K(Remove)
To : kadmesra_memberservices@realrewards.com.my
Subject: Seeking better alternative then 03-8023 2626

To whom it may concern;

I am having a hard time trying to get back my password and well reporting back my kad mesra. I am usually remember about calling it after office hour because I got a busy job, and only to find out the number 603-8023 2626. Is only available during office hour. Not to mention I am from Kota Kinabalu Sabah where I just wasted my credit trying to call that number.

So I am sending this email seeking if there is any alternative way other then calling the K.L number all the time for any inquiry or report regarding my card. As I find it inconvenient for me to call just to reset my http://www.kad-mesra.com.my password or report my lost card. Not to mention it is not cheap for me to call because it is not a local number. Which is why I am sending an email now and not talking about this over the phone. As I just finished my phone credit just to find out I can only speak to a operator during office hour.

Regards,
Adriel D.K

I will post the reply from them as soon as I get 1. Well if I actually get 1 as this is a free service after all.

Just notice I have some grammar error..." I am usually remember" ARh fuck it i think the whole sentence has problem in it. HAHAHA