It has been a tiring week as I have to plan my time properly now days to make sure I can do my work. There is always something to do everyday, well I can see the company at the moment is lack of man power then again it is growing. For the past few days I have been doing cctv installation, network setup and the cctv decoder setup. Most of the decoder are able to be set up using a computer from an remote location of just the local area network. It is easy to setup 1 well for me I guess as I been doing technical stuff for some time now.
What I do hate most is doing the after sales servicing. Because most of the place which uses it such as servay supermarket. Does not have a proper place for the equipment to be used. It is installed like near to the door where people exit and enter. With all the dust and heat coming it, it is not strange to see the equipment getting all dirty which easily cause it to overheat. Then again does those owner who buy them understand it after explaining everything? No. They would just listen and take it for granted thinking it can just be repair every time. Then place it where they like and hope it will work forever like it is some kind of indestructible device. So that is where most of the equipment installed will go down the same time too.
Well I face all kind of problem this week but the worst one I had to solve was in Open University Malaysia. They have a bigger building now near Kepayan low cost housing area. I did not know my company did the server and network installation there too. It uses a FreeBSD a Unix like operating system to control the network. Where the StreamyX will connect into the FreeBSD server from the server it be going into the switch which will spread throughout the network.
So anyway back to the main point, I had to figure out why didn't the server distribute the internet source. It is working if I directly plug the modem into my laptop. So I called up my boss and asked him who did the installation. To my bad luck it was a contractor from Sandakan, well I don't mind if he was from u.s or where ever. But as a Professional I.T literate person, he should have tested it with a modem or finish the job. He said he set everything up and I should not mess around with the Server setting which handle the firewall too. Well I told him that his preset setting are not working and no one can access the internet. I asked him what should I do? He had no backup plans if it does not work, he did not know what to do. So it was a pointless call, where eventually I had to set up everything from the start.
It took me the whole day to finish the job as there are like 6 access point for the wireless signal. Where those wireless signal could not be detected by an outside computer or laptop. So again another useless work done by the contractor. I still got a lot of pending work to do but I had to spend my whole day there because of someone didn't properly do the job. Well luckily Malim was there and yes he is working in OUM for some time now. So I finished the job like 5pm + I think.. and was to tired to do anything else as I reached the office.
I would not say I am bored this time thought, as this company seems to be the right one for me as my starting point in life to go up into a higher level I hope haha... I got no complain for my colleague and boss as all of them are experience people not to mention one of the technician is my former company colleague. My boss is one of those intellectual people so can't really fool with him as he will catch me then again I prefer having someone like this then my previous company gm where he don't even know how to send a email haha. Only knows how it works in theory but for real.. he never used it before. But because of his good sales performance is still the Akira GM for Sabah and Sarawak.
Well had a nice time last night haha went for dinner in Tg.Aru marketplace then went to a1st beach cafe till midnight. Then again who was I with? xD
haha dugong :P
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